Get more support if you need it
24th August 2023
If you are struggling to cope with difficult feelings or behaviours, practical issues and daily life in general a list of self-help resources, helplines and services are listed below:
- NHS approved self-help websites include Every Mind Matters, Good Thinking and MIND.
- Talk to your GP
- NHS support for mental health | Free Your Mind
- Free, anonymous online counselling and emotional wellbeing service | Qwell
- Samaritans | 116 123 | 24 hour helpline
- BLG Mindline | 020 8853 1735 (Mon-Fri 10.30am – 4.30pm, (Tues and Thurs 6pm – 9pm)
- National helplines
- South London Counselling and Support Services
- METRO GAVS
- Time to Talk
- Bridge Recovery College | 020 8294 7909 | Flexible community support for people with mental health problems
If you are already under the care of Oxleas, please contact your Care Co-ordinator, Ferryview or the Heights.
If your life is at risk right now click here | Mental health emergencies are serious. You’re not wasting anyone’s time.
- Talk to your GP
- Oxleas crisis line | 0800 330 8590 | (24 hour service)
- Samaritans | 116 123 | 24 hour helpline
- Call 111
- Papyrus | If you’re under 35 and struggling with suicidal feelings, or concerned about a young person, call 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697.
- The Mix | if you’re under 25, call 0808 808 4994 (3pm–midnight every day), request support by email using this form on The Mix website or use their crisis text messenger service.
Click here for even more mental health crisis phone, text and chat support.
Pregnancy, babies and children up to age 5
- Local children’s centres can offer professional advice and support to families with children up to five years old via telephone.
- Greenwich Health Visiting, Duty Line | 020 8836 8621
- PANDAS | 0843 28 98 401 (every day from 9am-8pm) Support for parents experiencing perinatal mental illness.
- Mindful Mums | 07850 639819 Support (online) groups run by local MIND for pregnant and new mums with babies up to 12 months old.
- Mums Aid | 07758 763 908 Advice, counselling and therapeutic support for mums, including those experiencing mental health issues during pregnancy and after birth.
Support for parents/carers with children up to age 19
- Welcare | 0207 820 7910 Practical and emotional services to help families (with children up to the age of 13) to cope with a wide range of difficulties.
- Greenwich Parent Pages Local information and services for children age 0-19.
- Our Family Information Service can offer advice and signposting on a range of issues that may be affecting you and your family, including for children up to the age of 19, or 25 for people with special educational needs or disabilities (SEND)
- Young Minds free Helpline for parents |0808 802 5544
- Minded | A free educational resource on children and young people’s mental health
Support for parents/carers of a child with medical needs or a disability
- Mencap, the National Autistic Society and The Greenwich Local Offer have helpful information and services to support families and their child/young person if they have a disability.
If you have concerns about your child’s mental health, please contact:
- Oxleas on 0203 260 5211 Monday to Friday 9am-5pm.
- Please contact the crisis line on 020 3228 5980 Monday to Friday 5pm-11pm and Saturday to Sunday (and Bank Holidays) 9am to 11pm.
- For all other times please contact the Oxleas Urgent Advice line on 0800 330 8590
Advice
- Young Minds |information and helplines for supporting young people during this time, including Young Minds Crisis Messenger: If you are a young person experiencing a mental health crisis you can text YM to 85258 for free 24/7 support.
- Headscape | free online Mental Health Tool from Oxleas NHS for children and young people in Greenwich
- Kooth | free online anonymous counselling and mental health advice for 11-19 year olds
- Every Mind Matters | online advice and tools for looking after your mental health
- MIND | Advice about managing feelings about lockdown easing
- Epic Friends | online advice and tools for children and young people
- Good Thinking | advice and tools aimed at improving the health and wellbeing of Londoners
- Minded | A free educational resource on children and young people’s mental health
- Young Mum’s Aid | offers counselling and support for mothers aged between 16-21.
Speak to someone
- Childline | call 0800 1111 to talk to a counsellor, who are there to listen and support you with anything you’d like to talk about.
- Samaritans | confidential counselling and support for people struggling to cope | Call 116 123
- Papyrus | confidential support and advice for young people struggling with thoughts of suicide | Call 0800 068 41 41
- The Mix | counselling and advice about a range of issues online, by telephone and by email | Call 0800 808 4994
Peer support
- Bipolar UK | advice and peer support for young people
- Big White Wall | peer support for over 16’s. Including self-help programmes and creative outlets.
Digital tools
- NHS apps library | including apps related to mental health
- NHS GO | reliable and up to date information for young people
- Think Ninja (Healios) | advice and tools around mental health
It’s ok to feel low, anxious, concerned or frustrated. But there are things we can all do to look after ourselves and loved ones. It’s ok to ask for help, and lots of support is available. Find some top tips here.
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